FAQ
FAQ
How many photos can I add?
You can choose either 8 or 16 custom photos. We print them on high-quality stock designed to flip smoothly inside the MEMOBOX.
How long does it take to make?
Each MEMOBOX is made to order. Production time is 3–5 days.
How long is shipping?
UK shipping is typically 6–10 days with full tracking provided.
Can I preview my photos before it’s made?
Yes. After you upload your photos, our team checks them for clarity. If anything is too low-quality, we’ll contact you before printing.
What size is the MEMOBOX?
The box is 8x8x8 inches with a vintage wooden frame and a hand-turned metal crank.
Is it fully custom?
Yes. Every MEMOBOX is created specifically for your order with your chosen photos.
Does it come with the wooden frame and handle?
Yes. You receive the full wooden frame, crank, and your printed photo flipbook ready to display.
Can I get this as a gift?
Yes. The MEMOBOX is one of the most popular choices for birthdays, anniversaries, memorials, and meaningful gifts.
Do you offer returns?
Because it’s a custom-made product, we only replace items that arrive damaged or defective. If there’s an issue, contact us and we’ll sort it.
How do I upload my photos?
After you place your order, you’ll receive an upload link or instructions at checkout.